Transfer hatch for the on-duty pharmacy

An on-duty pharmacy must be able to dispense medicines at night and at weekends, without opening the full shop. Staff then face an unknown customer at an unknown moment — often alone, often after closing time, often with cash or medication in hand. A transfer hatch in the façade, also called a transfer drawer, lets you exchange medication, a prescription or money without opening the door and without physically exposing the pharmacist on the other side. For pharmacies running on-duty shifts, that is not a comfort feature but a basic condition for working safely outside regular hours.

Wurster supplies façade hatches specifically designed to be installed into an existing exterior façade, so a pharmacy gets a secured night counter without major renovation work. The drawer stays reachable for the customer on the street side, while the pharmacist stays in an enclosed zone — physically separated, yet with full sightlines and voice contact through an intercom.

Standards

For pharmacies, FB4 is in practice generally the standard bullet-resistance class. Anyone assessing a higher risk profile — for example in an urban setting with prior incidents — can choose a façade hatch in FB6 (model 63.01) or FB7 (model 54.01), both heavier classes available as standard in our range. The right choice depends on the concrete risk assessment for your pharmacy and is best discussed with our engineers. More explanation of the FB4-FB7 classes is available on our standards page.